Shipping & Delivery
Jacklemkus.com uses RAM one of the leading Courier Companies in SA. Please see below the different options you have on how to receive your product, please also see a brief terms and conditions section around delivery.
Free delivery option
Delivery is Free everywhere in South Africa
Main Centres take 2-3 Days
Regional Area take 3-5 days.
Collection in store - Should you wish to skip the sometimes long queues in store you can make your purchase online and collect in store. This would also work if you want to pick up some of our best product before it flies off the shelves.
Orders can be collected within an hour.
Please note if you pay EFT you will be sent an email letting you know when we have received the money and after such you can come and pick up your order.
Important Points: We want to help you have the best e-commerce experience we possibly can, we also don’t want to have 55 pages of why we can’t do this so please see our very basic terms and conditions for delivery below.
1. Our trusted courier partners are hand to hand couriers, no P.O Box Addresses
2. The Courier Operates from 8:00AM-17:00PM, Monday to Friday
3. Please make sure someone is present at the address to sign for your purchase, if someone will not be present, please use your work address, the courier has your contact details!
4. Full amount on order must be paid before effecting delivery.
5. Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorisation.
6. Orders with incorrect billing information, or requiring additional verification, will be delayed.
7. Order may be delayed if the following applies:
7.1 customer is not present to receive order (delivery is effected twice by the courier, if customer is still not present to sign for order, it is returned to Jack Lemkus, a delivery charge of R50 will be billed.
7.2 Address is incorrect on order
7.3 Act of God
7.4 Buildings with specified Mail rooms will have your parcel delivered there, only when the courier is not allowed up to your floor.
SHIPPING OUTSIDE SOUTH AFRICA
We have started shipping outside SA, however we do not have an international filter available on our website.
Please email firstname.lastname@example.org with the following:
Item(s) you would like to purchase (Include the size, all sizes displayed on our website are UK)
A shipping address for delivery (Include postal code)
A contact number for the courier
It will cost R400 per Item (This applies to sneakers, clothing may be different)
We use EMS international shipping, it takes 5-10 working days to deliver
Jack Lemkus incurs insurance costs for the parcel
Please let us know if there is any more information you require.