WHAT IS JACKLEMKUS (Click on me)
HOW DO I BUY ON YOUR SITE?
WHAT PAYMENT METHODS / OPTIONS ARE AVAILABLE?
WHERE IS MY ORDER/HOW DO I CHECK ON THE STATUS OF MY ORDER?
DO YOU DELIVER OVERSEAS / WHERE DO YOU DELIVER?
HOW DOES JACKLEMKUS DELIVER PRODUCTS?
PLACE/TIME OF DELIVERY:
CAN I CHANGE MY DELIVERY ADDRESS?
HOW DO I RETURN AN ITEM?
You are purchasing online and there are going to be times that you get something that you don’t quite want, please don’t fear because we offer one free return and 2 free deliveries on every order made. We will also refund you your money or give you on site credit should you want to wait for something else to come along.
1. RETURNING FOR AN EXCHANGE COSTS R75
2. RETURNING FOR A REFUND COSTS R50
3. We must wait for the returning product to get back to us before exchanging/refunding and the goods must be undamaged/unworn with all the relevant packaging still intact/undamaged, please understand how important this is.
4. Please email firstname.lastname@example.org your order number and we will effect the exchange..
5. If an item sent to you is the wrong size/item then we will get it returned to us using express and your follow up delivery will also be express.
6. Credit Card Refunds take up to 7 days by law.
7. EFT refunds can take up to 2 days to be visible in customers account (Depending on Bank).
8. Direct Deposit Refunds will be processed within 30 minutes of product returning.
9. The courier will supply a flyer bag when collecting.
10. Please note you will not be eligible for your money back once you have used your 1 Return
Returns and refunds must be enacted before 7 days after receiving the goods.